The Annapolis Valley of Nova Scotia

Customer Service Representative

Kentville - posted on Tue. November 8, 2016

Customer Service Representative
HGS Kentville

$11.50 /hour

HGS Canada is hiring 15 Customer Service Representatives for our Kentville,NS site. In this role you will be providing stellar customer service as you handle inbound inquiries in our call centre. The successful candidate will demonstrate an empathetic and sympathetic approach while responding to customers, analyzing their needs and offering first call resolution. If you are analytical, detail oriented, and enjoy solving problems both imaginatively and resourcefully; you should consider a career with us today!
Start Date: As Soon as possible
• Possess strong multitasking abilities
• Clear Criminal Record Check required
• Must be punctual and committed to a flexible work schedule
• High school diploma
• Customer service experience an asset
• Strong listening and communication skills, professional telephone manner
• Must be comfortable working in a measurable target driven environment
• Available to work days, evenings and week-ends to meet customer demand
• Must be computer literate: strong keyboarding and internet navigation skills
• Ability to find customer answers quickly while using multiple resources
• Ability to deal with customers professionally in a fast and ever changing environment
You should join us because:
• Full-Time
• Inbound calls only (no cold calling)
• Rewards and Recognition Program
• Semi Annual Bonuses
• Comprehensive Health & Dental Benefits Plan
• Fully paid training
• Employee Discount Program
• Career advancement opportunities
• Car-pool options
It’s easy to apply - create a profile and upload your resume at

Career Resources

  • Community Inc
  • Canadian Mental Health Association
  • Career Resource Centre
  • People Worx Society
  • Carleton Road Industries Association
  • Flower Cart